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RPR works with public and community organisations to assist them with governance, planning and organisational development. The work we do in this area is people centred and designed to fit the needs of each individual organisation. Our first step is always a careful assessment of the issues, context and priorities of our clients. We do not rely on formula solutions, but rather draw on a wide repertoire of tools that we can use flexibly to assist in developing the individual manager, Board, or whole organisation.
We have been engaged by a wide range of Boards and management committees to provide assistance with articulating their vision, and building their effectiveness. This is done by developing shared understandings of Board members' roles as leaders and trustees of their organisations, and supporting them to develop policy and strategies to achieve effective governance.
We also assist organisations in setting strategic policy directions, planning and evaluation, managing change and transition, human resource policy development and workforce planning, communication and teambuilding. The processes we use focus on aligning the structures, processes/systems, culture and people of the organisation in a sustainable way to support its strategic directions. We take account of the whole system and the way different parts of the system interact.
RPR also offers leadership development and mentoring services to managers to assist them in thinking about their work and their organisation. This often includes assisting them to develop and implement performance management systems. We provide regular mentoring services to individual clients who work in government departments, peak bodies and smaller community organisations.
We have also devised and delivered training programs to assist individual organisations and whole programs to enhance their organisational capacity.
Our work in this area includes:
- assisting the NSW Writer's Centre to review its governance, financial management and administrative systems (2007)
- ongoing work with the Energy and Water Ombudsman (EWON) NSW to assist them in strategic and business planning and in providing advice on policy and implementation of change (2003–2007)
- assisting four community housing providers to examine the feasibility of amalgamation. The study involved consultation with each organisation to identify issues, benefits and costs; research on effective models of amalgamation and financial modelling to determine viability of amalgamation models proposed (2006)
- ongoing work with Reconciliation Australia, to assist them in developing a strategic framework for taking reconciliation forward, and human resource policy development (2004–2006)
- work with Relationships Australia NSW to assist them in planning future directions in a changed policy and funding climate, developing an improved performance management framework that could link to the strategic plan, and training in governance (2003–2006)
- work over a four year period with the national Hepatitis Council and State/Territory Hepatitis Councils in Victoria, NSW and the ACT to assist them in governance, management development, and business and strategic planning, and to develop specific projects including one to involve consumers in the work of the councils (2002–2006)
- work with Carers Australia, the State/Territory Carers Associations in Victoria, NSW and the ACT, and the National Carers Executive Directors Forum to assist them in governance development, business and strategic planning, management development and team building (2001–2006)
- facilitation and advice on organisational development with the Australian Reproductive Alliance involving governance, leadership and fundraising (2005)
- work with Arts Access Australia, to review this national peak body, to help define their core business and identify new sources of funding and partnership, and develop their next Business Plan (2005)
- work with four community housing providers to assist them to examine the feasibility of amalgamation (2005)
- work with the Board, management and staff of Film Australia to position the organisation in the current environment, including strategic planning, governance and management of change (2004–2005)
- work with the ACT Department of Urban Services to identify issues that may constitute barriers to women achieving equal participation in the DepartmentŐs workforce and to assist them to develop an action plan to address these issues (2005)
- work with the new Board of Uniting Care to develop their governance approach, develop a strategic plan and implement organisational changes resulting from a major review and restructure of the organisation (2003–2004); this led to work with Uniting Care Unifam Counselling and Mediation to develop a strategic plan (2005)
- work with the NSW Aboriginal Housing Office to develop new management models and design new constitutions to better support service delivery by Aboriginal housing providers (2003).
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